Twistbox provides a broad mix of products and services through many different distribution channels. We provide products and services through our own Web sites and WAP sites and the Web sites and WAP sites of our business partners (collectively, the “Twistbox Sites”). Our mobile content and data products and services are primarily provided through the WAP sites and Web sites of our mobile operator partners and handset manufacturer partners. Additionally, we distribute some mobile products and services through other Web sites, WAP sites and point of purchase arrangements. We provide general information about the company, our products and services and communications regarding press releases, employment opportunities, and other company news through this Web site.
Please note that this policy only applies to our data collection and use practices for the Twistbox Sites and does not apply to the data collection and use practices of other companies or organizations whose products, services, Web sites, WAP sites you may use or gain access through the Twistbox Sites. For information on the data collection and use practices of those third parties, please refer to their respective policies and procedures.
“Agent” shall mean a third party that processes PII solely on behalf of and under the instructions of Twistbox.
“Internet Protocol” shall mean the method or protocol by which data is sent from one computer to another on the Internet. Each computer (known as a host) on the Internet has at least one IP address that uniquely identifies it from all other computers on the Internet.
“Personal Identifiable Information” or “PII” shall mean any information or set of information that identifies or can be reasonably used to identify an individual. PII does not include information that is encoded or rendered anonym, or publicly available information that has not been combined with non-public personal information.
“Uniform Resource Locator” or “URL” shall mean the unique address for a file that is accessible on the Internet.
Twistbox collects PII in order to create or enhance our relationship with you. When we collect PII from you it is because you are voluntarily submitting the information to us in order to participate in certain activities including (i) registration for certain services and tools such as downloads or chat rooms; (ii) registration for special communication such as SMS, MMS, emails updates and newsletter; (iii) subscription registration; (iv) purchase products or services from or through the Twistbox Sites; (v) surveys; (vi) participation to events, sweepstakes, contest, promotions; and (vii) registration for online multiple or single player gaming. We may obtain PII from reputable third parties. We may also receive on the Twistbox Sites user-generated content or information of any type or medium, which may include PII, including but not limited to audio conversation, text chat and video images from chat rooms, user reviews, and game guide submissions.
Please keep in mind that whenever you voluntarily disclose PII in public areas of Twistbox Sites, such as message boards, your information can be viewed and possibly used by others. We advise you to be especially careful in such public areas about disclosing PII, such as full name, address or phone number.
Types of Information We Collect and Use
1.Anonymous Information. We collect anonymous (i.e. non-personally identifying) information that your browser and mobile phone make available each time you visit a Twistbox Site. The browser information includes your originating Internet Protocol (IP) address, browser type and operating system, the date and time of your visit, the duration and activity of your visit and the URL of the referring and exiting Web sites. We generally use log files to collect and store this anonymous information. The cell phone information we collect includes type of handset, menu selection and other anonymous information. Additionally, for our mobile gaming tournaments, we collect anonymous demographic data including age, sex, type, and number of repeat subscriptions. We use this information for a variety of purposes, including but not limited the administration and operation of the Twistbox Sites, designing and developing new products and services and generally improving the overall quality of your experience.
How We Use Your Personal Information
We may internally transfer the information we collect, including PII, to and from the United States and other countries in which we or our agents maintain facilities fro the purposes identified above, as well as storage, processing or other permitted business use. By accessing or using a Twistbox Site, you consent to the transfer of your PII among these facilities, including those located outside of your country of residence.
Sharing Information With Third Parties
We will not sell, rent or otherwise trade your personal information with third parties for compensation. However, we may disclose and share your personal information with third parties under the following circumstances: consent: we have received your expressed consent;
third party licensors: we occasionally share our data with our licensors for the purpose to enhance Users’ experience and improve the products and services requested by Users;
transaction processing: as necessary to complete a requested transaction, such as verification of your credit card information; third party service providers: occasionally, we engage third parties to provide us with products and services, such as support, consulting, statistical analysis and marketing research that may require access to or use of your personal information. In such event, the third party will be obligated to maintain the privacy of any personal information disclosed or shared and only use such information for the limited purpose of providing us with the product or service; business transfers: information about our Users and the Twistbox Sites is one of our most important business assets. As such, information about our Users, including personal information, may be disclosed and transferred as a part of any merger or acquisition, sale or pledge of Twistbox’s assets, as well as in the event of insolvency, bankruptcy or receivership in which personal information could be transferred as one of the business assets;
protection of Twistbox and compliance with applicable legislations: we will disclose personal information or remove, destroy or alter personal information in our possession or control when we believe it is necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of Twistbox, its employees, customers, Agents, or the public.
Information Storage and Security
Third Party Information Collection and Use
The Twistbox Sites may use and provide Users access to products, services and content from third party (collectively the “Third Party Properties”), such as third party search results, directory listings, links and advertisements. Please be aware that we do not control and are not responsible for the information collection and use practices and policies of these third parties, and that by accessing or using Third Party Properties they may collect information regarding your use and access. We encourage you to be aware when you use Third Party Properties or leave the Twistbox Sites and review any third party’s policies regarding data collection and use.
Typically you will have the choice of whether or not to provide us with personal information. However, you may not be able to access or use some features of the Twistbox Sites or download some products and services if you chose not to provide us with the information required for those products and services. You may decide to “opt-out” at any time to any Twistbox Sites, products and services to which you subscribes by notifying us.
Upon request, we will provide to a User a copy of all the information we have about him/her. Users can correct inaccurate information we have by contact us at the address, number or email hereunder.
Safe Harbor Statement
Twistbox complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Twistbox has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Twistbox’s certification, please visit http://www.export.gov/safeharbor/ 1.Mobile Services. In general, we receive PII through our EU partners. In such capacity, we do not personally collect the PII directly from the Users and do not own the PII. Our EU partners transfer the PII and we merely process it on their behalf, pursuant to their directives. We may also directly collect PII from Users for the provision of products and services such as age verification, subscription/registration, and customer support. In such capacity, we collect the PII for specific purposes. We inform the User about the purposes for which we collect and use the PII. We do not use the PII for any other purposes without the express consent of the Users.
Twistbox Entertainment, Inc.
14011 Ventura Boulevard, Suite 210E
Sherman Oaks, CA 91423
Tel: +1 818-301-6200